strong Accounts Coordination strong Prepare and issue quotations invoices delivery notes receipts and credit notes Follow up with customers on outstanding payments and maintain an updated receivables report Coordinate with the Finance Department regarding collections payment confirmations and account reconciliations Maintain petty cash records and supporting documentation where applicable Verify supplier invoices and coordinate with the Finance Department for payment processing Maintain accurate records of daily sales expenses and financial transactions strong Administrative Coordination strong Handle day-to-day administrative activities of the Print Shop Receive customer inquiries process job requests and coordinate with the Production Team Maintain customer records job files and other administrative documentation Coordinate with internal departments to ensure timely execution and delivery of customer orders Manage office correspondence filing document control and record management strong Customer Service strong Attend to walk-in customers telephone calls emails and online inquiries professionally Prepare quotations and coordinate order confirmations with customers Provide customers with updates regarding job status delivery schedules and payment requirements Resolve routine customer concerns and escalate issues when necessary strong Production Job Coordination strong Coordinate with the Production Department to monitor the progress of printing jobs Ensure all customer requirements artwork approvals and job specifications are properly communicated Follow up on urgent jobs and ensure timely completion and delivery Maintain proper records of completed pending and cancelled jobs strong Inventory Office Support strong Monitor office stationery and consumables required for the Print Shop Coordinate with the Procurement Department for replenishment of office supplies Maintain proper records of office assets and equipment allocated to the Print Shop strong Reporting Documentation strong Prepare daily weekly and monthly sales and operational reports Maintain proper documentation for quotations invoices delivery notes customer correspondence and payment records Assist Management in preparing operational and financial reports as required nbsp strong Compliance strong Ensure compliance with Company policies financial procedures and administrative guidelines Maintain confidentiality of customer information pricing financial records and Company data Bachelor's Degree or Diploma in Accounting, Finance, Business Administration, Commerce, or a related field.3-5 years of experience in Accounts, Administration, or Customer Service, preferably in a printing, advertising, or service industry.Good knowledge of accounting principles and administrative procedures.Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/accounting software.Excellent communication, customer service, and organizational skills.Ability to handle multiple tasks and work under pressure.Strong attention to detail and accuracy in documentation.Fluency in English is essential; Arabic will be an added advantage.