Accounts Officer – AP & AR

Discover your 100% YOU with MicroSourcing!

Position: Accounts Payable & Receivable Specialist

Work setup & shift: WFH, Day shift

Why join MicroSourcing?

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on Day 1, plus one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy a work arrangement that supports your professional and personal priorities.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a company that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Accounts Payable & Receivable Specialist, you will manage day-to-day AP and AR activities, ensuring invoices, payments, reconciliations, customer billing, and account records are processed accurately and on time. The role also supports pricing and rate maintenance within operational systems and works closely with finance and logistics teams to resolve discrepancies and improve processes.

What You'll Do:

Accounts Payable

  • Process supplier invoices accurately and within required timelines.
  • Review AP invoices against supporting documentation, contracts, agreed rates, and Carton Cloud records before processing.
  • Perform AP cost recovery reviews by validating charges and identifying incorrect or non-recoverable fees, demurrage costs, and other expenses that may require recovery.
  • Verify supplier invoices against applicable rates, contracts, and operational records.
  • Reconcile supplier statements, investigate discrepancies, and follow up on outstanding items.
  • Assist with supplier and AP-related queries, coordinating with internal teams and vendors to resolve issues.
  • Maintain complete and accurate AP records and contribute to improvements in finance processes.

Accounts Receivable

  • Review operational billing information and verify customer charges against services delivered and relevant documentation.
  • Prepare and process customer invoices accurately and within established deadlines.
  • Respond to customer billing queries and provide invoice copies or supporting information as required.
  • Conduct storage reviews and use Carton Cloud reports to support accurate customer billing.
  • Prepare and distribute monthly customer statements.
  • Process customer receipts and ensure payments are allocated to the correct accounts.
  • Process customer credits when required, ensuring appropriate approvals and documentation are in place.
  • Support collection activities by monitoring outstanding balances, following up overdue accounts, and escalating issues when necessary.

Rate Card & System Maintenance

  • Review and maintain customer and supplier rate cards for existing and new services.
  • Update Carton Cloud with approved pricing, service changes, and new customer requirements.
  • Process new quotes and ensure pricing information remains accurate.
  • Apply approved fuel levy and CPI-related pricing adjustments.

Continuous Improvement

  • Identify opportunities to improve finance processes, reporting, accuracy, and operational efficiency.
  • Explore and use technology, automation, and AI tools where appropriate to reduce manual work and improve process accuracy.

What You Need:

Non-negotiables

  • Relevant experience in Accounts Payable, Accounts Receivable, or Finance Operations.
  • Strong understanding of Australian accounting principles, AP/AR processes, reconciliations, and financial procedures.
  • Hands-on experience using Xero.
  • Strong Microsoft Excel skills, including financial data analysis and reconciliation.
  • Strong reconciliation and problem-solving skills with the ability to investigate discrepancies and identify errors.
  • High level of attention to detail and numerical accuracy.
  • Ability to manage pricing updates, including CPI, fuel levy, contract variations, and rate card changes.
  • Strong organizational and time management skills with the ability to prioritize competing financial and operational tasks.
  • Clear and professional written and verbal communication skills.
  • Ability to work independently while collaborating effectively with finance, operations, and logistics teams.

Preferred skills/expertise

  • Certificate IV, Diploma, or tertiary studies in Accounting, Finance, or a related field.
  • Experience using Carton Cloud or similar ERP, accounting, logistics, or operational systems.
  • Experience in logistics, warehousing, freight, distribution, or supply chain finance.
  • Experience with debt collection and customer account follow-up.
  • Familiarity with AI tools and automation for finance process improvement.
  • Hands-on experience validating rate cards and maintaining customer and supplier pricing.

What We're Looking For:

  • Detail-Oriented: Maintains a high level of accuracy when processing invoices, payments, pricing, and financial records.
  • Analytical: Able to identify discrepancies, pricing anomalies, incorrect charges, and reconciliation issues and determine the appropriate action.
  • Organized: Effectively manages recurring AP/AR activities, deadlines, reconciliations, and operational priorities.
  • Proactive: Identifies issues early, communicates concerns, and looks for ways to improve existing processes.
  • Reliable: Consistently delivers accurate work and meets agreed deadlines.
  • Problem-Solver: Takes ownership of discrepancies and follows issues through to resolution or appropriate escalation.
  • Adaptable: Comfortable learning new systems, processes, technologies, and automation tools.
  • Collaborative: Works effectively with finance, logistics, operations, suppliers, and customers.
  • Independent: Able to manage assigned responsibilities with minimal supervision, including in a remote work environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan—it's our commitment. Our way of life. Here, we don't just accept your unique authentic self—we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

Terms & conditions apply.

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