Accounts Receivable Supervisor - Hotel Finance and AR Operations - Accor Dubai, UAE Position Overview This Accounts Receivable Supervisor role at Accor in Dubai oversees daily AR operations including billing, invoicing, collections, cash application, reconciliation, and customer account management. The position ensures accurate financial processing, healthy cash flow, minimized aging, and smooth coordination across Sales, Customer Service, and Operations. You will lead AR specialists, support month-end closing, and drive continuous process improvements within the hotel finance environment. Job Details Country: UAE City: Dubai Industry: Hospitality Function: Accounting-Finance Salary: 9000-13000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Supervise daily AR operations including billing, invoicing, collections, cash application, and reconciliations * Ensure accurate and timely posting of payments, credits, adjustments, and refunds * Maintain and monitor AR aging reports and implement actions to reduce overdue balances * Review and approve invoices, credit memos, write-offs, and adjustments * Serve as escalation point for customer disputes, discrepancies, and complex payment issues * Maintain strong customer relationships to support on-time collections * Work closely with Sales, Customer Service, and Operations to resolve account issues * Train, mentor, and supervise AR team members to ensure productivity and quality * Assign tasks, set priorities, and track performance metrics via regular reviews * Prepare monthly and quarterly AR reports, KPI dashboards, and collection trend analyses * Support month-end and year-end closing activities and assist with audit requirements * Recommend and implement improvements to AR processes and internal controls * Ensure compliance with accounting standards, policies, and relevant regulations * Assist with system automation, ERP enhancements, and AR policy updates Ideal Profile * Strong leadership and communication skills * Ability to resolve billing disputes professionally and maintain customer relationships * Detail-oriented and analytical with strong financial judgment * Skilled in managing competing priorities in a fast-paced environment * Comfortable leading a team and monitoring performance metrics * Passion for maintaining financial accuracy and internal control discipline Skills Set * Accounts receivable operations * Billing, collections, cash application * AR reconciliation and aging management * ERP systems (SAP, Oracle, NetSuite, QuickBooks, or similar) * Excel skills including VLOOKUP, pivot tables, and data analysis * Customer account handling and dispute resolution * Team leadership and staff coaching * Internal controls and compliance * Financial reporting and month-end close support What Qualifies You for the Role * Bachelor's degree or diploma in Accounting, Finance, or related field * 1-3 years of experience in Accounts Receivable, Accounts Payable, or Cashiering * Hospitality or corporate finance experience preferred * Strong understanding of AR processes and GAAP fundamentals * Proficiency with ERP accounting systems and advanced Excel * Ability to manage multiple deadlines in a high-volume finance environment * Strong attention to detail and problem-solving capability Why Join Us * Build your finance career in a globally recognized hospitality group * Work in a collaborative, supportive, and people-first culture * Access training, learning resources, and continuous development within Accor * Contribute to a high-performing finance team in Dubai's vibrant hotel market * Explore long-term career pathways across Accor's global network About the Company Accor is a world-leading hospitality group with over 45 brands, 5,500 hotels, and 10,000 restaurants worldwide. The company champions diversity, innovation, learning, and responsible hospitality. With limitless opportunities for development, Accor empowers its Heartists to grow, create their journey, and deliver meaningful guest experiences across the globe.