Assistant Relationship Manager, Priority Banking UAE National
Job Summary You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
About Wealth And Retail Banking We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.
We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.
We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.
We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.
The Skills We Are Looking For
- Wealth & Retail Banking Business Acumen
- Client Experience, Behaviors and Preferences
- Sales
- Regulatory Environment – Financial Services
- Reputational Risk
- Accuracy and Attention to Details
- Communication
- Problem Solving
- Self Management
- University Graduate.
- Relevant experience in relationship management.
- Experience in handling all Banking Customer Services & Investment Products.
- Strong communication and negotiation skills with the ability to influence outcomes.
- Networking ability to manage interdepartmental deliverables.
- Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
- Proficiency in Computers.
- Adapting to multi-cultural environment.
- Good knowledge of banking practises and regulations.
- Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.