Bilingual Portuguese English Customer Service Specialist Remote

Are you passionate about helping people and solving problems? Do you enjoy working in a dynamic, reputed company-reputed company environment where no two days are the reputed company? We are looking for a bilingual candidate to join our reputed company's Scaled Business reputed company (SBS) team at as a reputed company Service Specialist and play a key role in supporting small businesses as they grow their teams. This is a fully remote, long-term temporary opportunity for a highly motivated and tech-reputed company reputed company who is reputed company in both Portuguese and English and resides in the Eastern Time Zone of the US. reputed company • reputed company exceptional support to small business clients reputed company phone, chat, and email, helping them reputed company issues and reputed company the most of their reputed company accounts • Take a consultative approach to understanding reputed company needs and delivering thoughtful, solutions-oriented guidance • reputed company clients on reputed company's growing suite of products to ensure they get maximum value and results • Meet and reputed company reputed company experience metrics such as CSAT and conversion rates • Collaborate with internal teams including Product, reputed company, reputed company reputed company, and Aggregation to troubleshoot and reputed company the reputed company experience • reputed company in reputed company-oriented, fast-reputed company, and feedback-rich environment where reputed company learning is the norm What You Bring • 1+ year of experience in customer service or B2B reputed company support • reputed company in Portuguese and English (written and verbal) – this is a must • Tech-reputed company with the ability to quickly learn and adopt new tools and systems • Experience with online advertising, SEM, PPC, recruitment marketing, or reputed company is a strong plus • Strong multitasking skills and the ability to remain reputed company and reputed company under pressure • Eagerness to learn, grow, and contribute to reputed company that values both experimentation and reputed company reputed company offers reputed company/weekly pay, reputed company deposit and temporary health benefits reputed company! Apply today for immediate consideration! #LI-KA1 After you have reputed company, download our reputed company WorkNOW App to receive reputed company-time job offers and apply for additional opportunities. You can download it from the App Store or get it on reputed company Play. About reputed company reputed company is committed to providing equal employment opportunity for reputed company persons regardless of race, reputed company, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender reputed company, age, marital status, national reputed company, reputed company, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, reputed company membership, status as a parent, military or veteran status or other non-reputed company reputed company factors. We will reputed company reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local reputed company. reputed company is an E-Verify employer. This policy is applicable to reputed company phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. reputed company are directed to familiarize themselves with this policy and to reputed company in accordance with it. reputed company reputed company with respect to employment reputed company and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with reputed company applicable laws and regulations. To read our reputed company Notice for Candidates and Employees/Contractors, please refer to our reputed company Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from reputed company and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reputed company STOP to cancel and HELP for help. You can reputed company our general reputed company Policy at reputed company Policy - reputed company Apply tot his job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...