Cargo Operations Manager

<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Area of Responsibility</b></h2> </div><div>• Freight Centre All Terminals</div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Purpose of the Job</b></h2> </div><div>The purpose of this role is to ensure smooth running of all SAS cargo Terminals on a 24/7 basis, to ensure that all transshipment cargo is processed, flights are closed and cargo delivered to aircraft for loading in agreed time frames, to be responsible for all staff that are on duty and deploy resources where needed to ensure smooth cargo operation and to ensure SAS cargo delivers on SLA’s as agreed with airline customers.</div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Key Responsibilities</b></h2> </div><div>• To manage the day to day cargo operation at the SAS cargo facility and all operational staff on duty.<ul></ul>• To ensure that all warehouse functions are performed - Pallet building, import breakdown and correct racking of import /export cargo, storing of special cargoes in line with customer guidelines.<ul></ul>• To ensure special cargoes are handled within IATA and our customer standards (DG/HUM/AVI/PER etc) and health and Safety requirements for these cargoes are adhered to.<ul></ul>• To ensure airlines SLAs are met – MCTs/Cargo Close out times/any special handling requirements.<ul></ul>• To ensure operational staff are manifesting and closing flights out as laid out within agreed time frame.<ul></ul>• To ensure Load Control are advised of cargo figures by cargo ops staff within agreed time frame.<ul></ul>• To ensure cargo has left the cargo facility in good time to be loaded on to aircraft.<ul></ul>• To work with cargo quality team in ensuring all customer issues are dealt with and special instructions as issued by the customer are performed.<ul></ul>• To identify problem areas in cargo operation and take corrective action to prevent major disruption to cargo operation.<ul></ul>• Any other duties as instructed by your line manager.<ul></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Key Responsibilities Continued</b></h2> </div><div><p>Principal Accountabilities<br />• To ensure all SLAs are met.<br />• To manage all staff on duty while on shift and be responsible for their actions.<br />• To ensure cargo delivered to aircraft in a timely manner so as to avoid delay to depart of flight.<br />• To ensure all staff use equipment in a safe and professional manor<br />• To liaise with Airlines on specific requirements <br />• Responsible for all Terminal 1 operations and staff within this area</p><p>Note  The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.<br /> </p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Key Responsibilities Continued</b></h2> </div><div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Key Responsibilities Continued</h2> </div><div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Qualifications</b></h2> </div><div>• PC literate “ word/excel/power point<ul></ul>• Able to work under pressure and deliver on set deadlines<ul></ul>• Educated to a graduate level.</div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Experience</b></h2> </div><div><p>• Minimum 8 years experience within cargo operations<br />• Minimum 4 years experience at a supervisory level<br />• Minimum 4 years experience in handling of special cargoes – VAL/DGR/AVI /HUM/PES/PER etc<br />• Experienced in freighter and wide bodied aircraft operations – pallet building/load planning etc</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Experience Continued</b></h2> </div><div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Skills</b></h2> </div><div><div>Communications Skills (listening, verbal, written)</div><div>Knowledge</div><div>Critical Thinking</div><div>Systems Evaluation</div><div>Problem-Solving/Reasoning/Creativity</div><div>Computer/Technical Literacy</div><div>Judgment and Decision Making</div><div>Planning/Organizing</div><div>Teamwork</div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:18px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>Competencies</b></h2> </div><div><div>Analytical Thinking</div><div>Customer Orientation</div><div>Proactive</div><div>Accountability</div><div>TeamWork</div><div>Effective Communication</div><div>Leadership</div><div>Consistency</div><div>Problem Solving & Decision Making</div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>About Sharjah Aviation Services</b></h2> </div><div></div></div></div>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...