Counter Sales Associate
<h3>Job Summary</h3> <ul> <li>Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures</li> <li>Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe</li> <li>Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards</li> <li>Take part in the opening and closing duties in compliance with the norms and internal procedures</li> <li>Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager</li> <li>Receive and handle cash payments including exchange and money transactions while following the set policies</li> <li>Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager</li> <li>Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers</li> <li>Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book</li> <li>Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter displa</li> </ul> <h3>Qualifications, Experience, Knowledge</h3> <ul> <li>High School Degree</li> <li>0 - 1 year of experience in customer service</li> <li>Fluency in English</li> </ul> <h3>Competencies</h3> <ul> <li>Analytical Thinking</li> <li>Attention to details</li> <li>Change and Adaptability</li> <li>Cultural Awareness</li> <li>Customer Focus</li> <li>Planning and Organizing</li> <li>Teamwork</li> </ul>
