Cybersecurity Operations Manager

Responsibilities

  • Direct daily cybersecurity operations across multiple technical workstreams
  • Coordinate work priorities across incident response, vulnerability management, RMF, engineering, ISSO, policy, and continuous monitoring teams
  • Lead recurring operational meetings, status reviews, backlog reviews, and action item tracking
  • Maintain the Integrated Master Schedule and coordinate deliverables across the program
  • Monitor service delivery, staffing, workload balancing, and operational performance
  • Track risks, issues, assumptions, and dependencies while coordinating mitigation activities
  • Ensure recurring reports, metrics, dashboards, and executive briefings are delivered accurately and on schedule
  • Coordinate onboarding activities, knowledge transfer, and operational readiness
  • Serve as the operational escalation point for cross functional issues
  • Support Government leadership through recurring operational reviews and program governance meetings
  • Drive continuous process improvement by identifying workflow bottlenecks
  • Coordinate surge support during high priority incidents or major vulnerability response activities
  • Partner with the Program Manager to ensure contractual commitments and performance metrics are achieved

Requirements

  • Bachelor's degree in Cybersecurity, IT, Information Systems, Computer Science, Business, or related field
  • 5+ years of experience leading cybersecurity operations, security programs, or enterprise IT operations
  • Experience managing cross functional technical teams supporting Federal customers
  • Experience coordinating multiple concurrent workstreams with competing priorities
  • Familiarity with cybersecurity operations, vulnerability management, RMF, incident response, or security engineering
  • Experience developing executive status reports, operational dashboards, and performance metrics
  • Strong organizational, communication, and stakeholder management skills
  • Experience supporting Federal cybersecurity programs operating under FISMA or NIST guidance

Preferred Qualifications

  • Experience supporting NIH, HHS, or other Federal civilian agencies
  • Experience supporting enterprise cybersecurity operations centers or integrated cyber programs
  • Familiarity with Continuous Diagnostics and Mitigation (CDM) programs
  • Experience coordinating RMF lifecycle activities and continuous monitoring efforts
  • Experience working with ServiceNow, Jira, Microsoft Project, Power BI, or SharePoint
  • Certifications: PMP, CAPM, ITIL, CISSP, CISM, Security+, or CGRC

About the Company

True Zero Technologies is a veteran-owned small business dedicated to the purposeful enablement of people and technology. Recognized as a Best Place to Work and an Inc. 5000 fastest-growing company, True Zero focuses on delivering top-tier services through a people-first approach.

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