Delivery Station Supervisor - Operations

Role OverviewDelivery Station Supervisor - Operations in Dubai, United Arab Emirates is an Internet sector opportunity for an operations-focused logistics professional who can support daily delivery station management, supervise associates and drivers, improve safety standards, and help ensure shipments are delivered in line with operational KPIs. This role is suitable for a hands‑on supervisor with strong people‑management skills, sharp attention to detail, delivery operations knowledge, and the ability to support site performance through coaching, workflow monitoring, and clear DetailsCountry: United Arab EmiratesCity: DubaiIndustry: InternetFunction: Logistics-TransportationSalary: 12000-18000 (estimated range; by employer)Gender: AnyNationality: AnyJob Type: Full-timeContextThe Delivery Station Supervisor - Operations will support the smooth running of daily logistics activities and act on behalf of the Operations Manager when required. The role focuses on safety, workforce supervision, driver workload briefing, delivery service provider coordination, performance monitoring, associate coaching, and administrative accuracy. By maintaining strong control over shift workflows and site metrics, the position helps improve delivery quality, operational consistency, and customer experience across last‑mile delivery ResponsibilitiesSupport the overall daily management of operational duties within the delivery for the Operations Manager when required and help maintain continuity of site workplace safety and continually improve safety standards across delivery station activities.Supervise logistics assistants, coordinators, and delivery associates to ensure shipments are processed and delivered according to operational KPIs.Monitor coordinator and associate performance and provide coaching, guidance, and corrective support when needed.Partner with support departments to improve logistics processes, operational workflows, and delivery station performance.Communicate with delivery service providers to set expectations, review performance, and raise quality standards.Brief drivers and associates on workload, priorities, route requirements, safety expectations, and daily operational targets.Monitor the workload of drivers and associates to ensure balanced execution and timely delivery support.Ensure administrative tasks are completed accurately, fully, and within required timelines.Track daily workflows and site metrics to identify trends, performance gaps, risks, and improvement opportunities.Assist the Operations Manager with tracking, trending, and reporting site performance on a regular basis.Support candidate interviews for associate roles and help identify suitable talent for delivery station attention to detail across reporting, documentation, attendance, workload planning, and task follow‑up.Escalate operational issues, service risks, staffing concerns, or performance blockers to management when required.Contribute to a culture of ownership, safety, discipline, teamwork, and customer‑focused delivery execution.Ideal ProfileExperience in logistics operations, delivery station operations, last‑mile delivery, warehouse supervision, transportation coordination, or shift management.Previous experience supervising logistics assistants, coordinators, delivery associates, drivers, or frontline operations teams.Strong understanding of safety standards, delivery KPIs, workflow monitoring, driver coordination, and operational reporting.Ability to coach team members, monitor performance, and support improvement in a fair and practical way.Good communication skills for working with associates, delivery service providers, support departments, and operations management.Strong attention to detail with the ability to manage administrative tasks, daily reports, and operational records to work in a fast‑paced delivery environment where priorities, volumes, and staffing needs can change quickly.Practical problem‑solving ability with confidence identifying issues and supporting immediate corrective actions.Comfortable supporting interviews, onboarding activity, workforce planning, and shift‑level team ‑focused mindset with commitment to timely delivery, service quality, safety, and continuous improvement.Skills SetDelivery station operationsLast‑mile logisticsShift supervisionLogistics team leadershipDriver workload monitoringDelivery associate supervisionCoordinator performance managementSafety improvementOperational KPI trackingWorkflow monitoringSite performance reportingDelivery service provider coordinationAssociate coachingDriver briefingAdministrative accuracyWorkforce coordinationPerformance trendingOperations manager supportCandidate interviewingRoute supportShipment delivery monitoringProcess improvementStakeholder communicationIssue escalationCustomer delivery experienceFrontline operationsLogistics process optimizationWhy Join UsThis opportunity gives a logistics supervisor the chance to support a busy delivery station where safety, speed, accuracy, and teamwork directly affect customer experience. The Delivery Station Supervisor - Operations role provides exposure to last‑mile delivery execution, driver coordination, associate leadership, site performance tracking, and continuous logistics improvement. It is a strong career move for someone who enjoys active operations, frontline leadership, and helping delivery teams perform at a high standard.About the CompanyAmazon is a global technology and e‑commerce company operating across online retail, marketplace services, logistics, fulfillment, payments, cloud technology, and customer‑focused innovation. In the UAE and wider region, Amazon continues to strengthen delivery station operations, last‑mile logistics, workforce development, and customer‑focused service through scalable systems, operational excellence, and continuous improvement. #J-18808-Ljbffr

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