Dental Insurance Coder/Coordinator cum Dental Assistant

We are seeking a dedicated and organized Insurance Coder/Coordinator cum Dental Assistant to join our dental team. The ideal candidate will be mainly responsible for managing pre-approval request dealing with Thiqa, Daman, Nas & Neuron Company, insurance claims and doctors-coder coordination and should the need arise, once in a while can do back-up in assisting a dentist. This dual-role position requires excellent communication, organizational, and multitasking skills.

Key Responsibilities

Insurance Coordinator Duties:

  • Verify patients' dental insurance eligibility and benefits.

  • Process pre-authorizations, insurance claims, and follow up on outstanding claims.

  • Coordinate with insurance providers to resolve claim issues and maximize reimbursements.

  • Explain insurance coverage, treatment estimates, and payment options to patients.

  • Maintain accurate patient billing and insurance records.

  • Will work along with our coder team.

Dental Assistant Duties:

  • Assist the dentist during examinations and dental procedures.

  • Prepare treatment rooms, instruments, and materials.

  • Sterilize and maintain dental equipment according to infection control protocols.

  • Take dental radiographs (where licensed and permitted).

  • Educate patients on oral hygiene and post-treatment care.

  • Ensure patient comfort before, during, and after treatment.

Qualifications

  • Previous experience in dental insurance coordination and chairside assisting preferred.

  • Knowledge of dental terminology, insurance billing, and claim processing.

  • Familiarity with dental practice management software - DOK32.

  • Strong communication, organizational, and customer service skills.

  • Ability to work efficiently in a fast-paced environment.

Benefits

  • Competitive salary

  • Paid annual leave

  • Health insurance

  • Professional development opportunities

  • Supportive and collaborative work environment

Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s)

  • Do you have experience or knowledge in dental terminology and dental coding/documentation?

Experience

  • insurance coordinator: 2 years (Required)

  • Dental assisting: 1 year (Required)

Work Location: In person

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