Direct Mail Sales Representative - REMOTE!

Job Summary

Are you looking for an uncapped commission-based career and the ability to write your own paycheck? Look no further - our Sales position may be the right opportunity for you. This career path will be challenging yet rewarding for the right individuals. We are ready to invest in your success from day one. From our Marketing Team, which spends millions of dollars on lead generation, to our Training Department, which has a combined 50 years of experience, we are dedicated to helping you master this craft.


Key Responsibilities

  • Answer inbound and outbound calls to prospective customers
  • Average 20-30 calls per day with an expectation of closing 25% of inbound calls
  • Identify the needs of prospective customers and sell the motor vehicle contract that best protects their investment
  • Strive to successfully complete a one-call close
  • Masterfully overcome objections by leveraging rebuttal tactics
  • Persuasively educating consumers on the benefits and value of a vehicle service contract
  • Remain open to constructive feedback, training, and mentorship from managers and leaders
  • Work effectively as a team player, contributing to a positive environment
  • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.
  • Other duties, as assigned.

Key to Success

  • 1–3 years of experience in commission-based or performance-driven sales, preferably in a call center environment
  • Strong negotiation, persuasion, and contract-selling skills
  • Confident communicator with excellent verbal and written communication skills
  • Effective problem-solver with strong active listening and rapport-building abilities
  • Competitive, goal-oriented mindset with a proven track record of meeting or exceeding sales metrics
  • Resilient and adaptable—able to bounce back from setbacks and stay motivated
  • Positive, can-do attitude with a desire for continuous growth and improvement
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
  • Computer savvy with experience using CRM systems
  • High school diploma or GED required
  • Bilingual in English and Spanish is a strong plus
  • Property & Casualty license preferred (or willingness to obtain)

The candidate(s) offered this position will be required to pass a pre-employment background check.

Compensation is 100% commission, and the average salary ranges from $ 125k to $ 150k annually.

Our Benefits Include:

  • Paid training
  • Work From Home Opportunity
  • Computer Equipment Provided
  • 401(k) with company match after 90 days of employment
  • Medical, Dental, and Vision Insurance
  • Voluntary Life Insurance
  • Internet Stipend
  • Paid Time Off
  • Holiday Pay

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter.

Company Description

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.

About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.

When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community.

Therefore, we’ve been honored as a top place to work, including multiple StevieR Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...