Director, Business Operations – Product & Technology

Job Description:

  • Design and continuously improve annual and quarterly planning processes
  • Build and evolve executive operating mechanisms, including portfolio reviews, business reviews, and leadership cadences
  • Identify opportunities to simplify and improve collaboration among Product, Engineering, and Design
  • Translate strategy into investment plans, measurable outcomes, and portfolio visibility
  • Develop executive dashboards and business insights connecting investments to customer value, execution progress, and business performance
  • Partner with Finance on financial planning, budgeting, workforce planning, and investment transparency
  • Establish operating relationships with Finance, GTM, People, Legal, Corporate Communications, and other cross-functional partners
  • Create planning interlocks and feedback loops to improve alignment, transparency, and execution
  • Communicate Product & Technology investments, rationale, and delivered outcomes
  • Build, coach, and develop a high-performing Business Operations team
  • Foster continuous improvement, curiosity, and operational excellence

Requirements:

  • Experience designing or significantly evolving operating models, planning processes, or business operating mechanisms
  • Experience leading organizations through operational change
  • Experience building executive operating rhythms that drive decisions
  • Experience connecting strategy, portfolio planning, financial planning, and workforce planning
  • Strong executive communication and business insight skills
  • Ability to influence senior leaders and build trusted cross-functional partnerships
  • Fluency in English as a working language is required
  • Applicants must disclose any criminal convictions
  • Criminal record checks are part of the hiring process

Benefits:

  • A flexible work environment
  • Flexible paid time off and remote work policies
  • Equity options
  • Contributions to your pension plan
  • Training opportunities
  • Health and wellness credit
  • Time off to volunteer and give back to your community
  • Interest groups, employee-led networks, social committees, and sponsored sports teams
  • Computer purchase program to get your personal Macbook
  • Enhanced parental leave
  • Continuous learning opportunities
  • Global mobility
  • Benefits designed to support employees
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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