Director of E-commerce and Technology (Remote)
<p><strong>Director of E-commerce and Technology (Remote)</strong></p> <p>Role type: Full-time, Remote</p> <p> <strong>About the Role</strong></p> <p>We are a women’s fashion company seeking a Director of E-Commerce & Technology to lead and manage all technical aspects of our digital commerce presence.</p> <p>You’ll own the day-to-day operations of our online store and digital stack including our social media. Content/creative comes from our team; your focus is execution, structure, and scale: keeping the catalog pristine, visual aesthetics smooth, data clean, and tools well-orchestrated. You’re commercially minded, highly organized, and love turning messy workflows into clean, repeatable processes.</p> <p> <strong>What you’ll do</strong></p> <ul> <li> <p> <strong>E-Commerce Platform Management (Shopify):</strong> </p> </li> </ul> <ul> <li> <p>Upload and configure new products, collections, and categories.</p> </li> <li> <p>Manage product data, pricing, tags, and SEO fields.</p> </li> <li> <p>Implement and optimize Shopify apps and integrations.</p> </li> <li> <p>Ensure smooth checkout and payment processes.</p> </li> </ul> <ul> <li> <p> <strong>Systems & Process Engineering:</strong></p> </li> </ul> <ul> <li> <p>Develop repeatable workflows for product launches and updates.</p> </li> <li> <p>Integrate Shopify with ERP, inventory, and fulfillment systems.</p> </li> <li> <p>Manage data consistency across platforms (Shopify, CRM, logistics).</p> </li> <li> <p>Automate tasks to reduce manual effort and increase efficiency.</p> </li> </ul> <ul> <li> <p> <strong>Digital Operations Oversight:</strong> </p> </li> </ul> <ul> <li> <p>Manage and execute email campaigns and newsletters (Klaviyo, Mailchimp, or similar) – with content provided.</p> </li> <li> <p>Ensure Instagram Shop and other social commerce tools are properly configured and maintained.</p> </li> <li> <p>Monitor website uptime, speed, and performance.</p> </li> <li> <p>Own digital compliance (GDPR, CAN-SPAM, PCI, etc.).</p> </li> </ul> <ul> <li> <p> <strong>Leadership & Reporting:</strong></p> </li> <li> <p>Act as the technology lead for the e-commerce function.</p> </li> </ul> <ul> <li> <p>Collaborate with our team to execute campaigns smoothly.</p> </li> <li> <p>Provide regular reporting on operational efficiency and platform performance.</p> </li> <li> <p>Evaluate and recommend new tools and technologies.</p> </li> </ul> <p> <strong>Qualifications</strong></p> <ul> <li> <p>5–8+ years in e-commerce operations (fashion/DTC a plus), stewarding a Shopify (ideally Plus) store.</p> </li> <li> <p>Strong expertise with Shopify and ecosystem apps.</p> </li> <li> <p>Comfortable administering ESP/CRM tools and common Shopify apps; basic HTML/CSS a plus (not required).</p> </li> <li> <p>Proven experience integrating e-commerce platforms with third-party systems (inventory, fulfillment, analytics).</p> </li> <li> <p>Hands-on skills in digital tools: Klaviyo, Mailchimp, Omnisend, Google Analytics, etc.</p> </li> <li> <p>Strong technical aptitude: comfortable with APIs, automations, and workflow tools (Zapier, Make, etc.).</p> </li> <li> <p>Exceptional attention to detail and ability to systematize processes.</p> </li> <li> <p>Leadership mindset — ability to set direction, create standards, and manage execution. Clear communicator who can set standards, document processes, and keep cross-functional work moving.</p> </li> </ul> <p>(We don’t expect you to meet all of the qualifications.)</p> <p> <strong>Why Join Us</strong></p> <ul> <li> <p>Work remotely with a collaborative, fashion-forward team.</p> </li> <li> <p>Own the technical backbone of a growing women’s fashion brand.</p> </li> <li> <p>Be empowered to build scalable systems and processes.</p> </li> <li> <p>Competitive compensation package.</p> </li> </ul> <p> <strong>How to Apply (Portfolio Required)</strong></p> <p>Please include evidence of prior work so we can understand your impact:</p> <ol> <li> <p>Store examples: 2–3 Shopify stores you’ve operated (live links).</p> </li> <li> <p>Your role: One paragraph each: what you owned vs. agency/engineering/creative.</p> </li> <li> <p>List your core stack (Shopify apps, ESP, analytics) and one automation you implemented.</p> </li> </ol> <hr class="lis-container__job__content__description__hr">