E-Commerce & Online Marketplace Specialist
Location: Dubai, UAE
Employment Type: Full-time
About the Role
We are looking for an experienced E-Commerce & Online Marketplace Specialist to manage the day-to-day operations of our B2C and B2B online sales channels.
The ideal candidate must have strong hands-on experience with Amazon and Noon and be capable of independently handling orders, documentation, invoicing, payments, returns and marketplace requirements.
Key Responsibilities
- Manage daily operations across Amazon, Noon, Trendyol, Microless and other online marketplaces.
- Have strong practical knowledge of Amazon Seller Central, Vendor Central and Carrier Central.
- Process and monitor orders received through Amazon, Noon and other platforms.
- Submit invoices, delivery documents and other required documentation through marketplace portals.
- Follow up on payments, deductions, claims, credit notes and account statements.
- Reconcile marketplace sales, invoices, payments, returns and deductions.
- Manage product listings, pricing, stock availability and promotions.
- Monitor account health, marketplace performance and compliance.
- Handle returns, claims, disputes and operational issues.
- Coordinate with warehouse, logistics, finance and marketplace teams.
- Prepare regular sales, inventory and payment reports.
B2B Online Platforms
Experience with B2B platforms such as GSM Exchange, Exporter.SG and similar international wholesale marketplaces is a strong advantage.
Knowledge of B2B inquiries, quotations, customer communication, documentation, invoicing, payments and order fulfillment is preferred.
Requirements
- 3+ years of hands-on e-commerce marketplace experience preferred.
- Strong practical experience with Amazon Seller Central, Vendor Central and Noon.
- Good knowledge of Amazon Carrier Central.
- Experience handling marketplace orders, invoices, payments, returns and claims.
- Strong Excel and reporting skills.
- Experience in consumer electronics or mobile accessories is a strong advantage.
- Experience with Trendyol, Microless or other regional/international marketplaces is a plus.
- Strong English communication and organizational skills.
- Hands-on, detail-oriented and proactive, with the ability to work independently.
Important: Candidates without practical hands-on experience with Amazon and Noon will not be considered.
Application Question(s):
- Do you have 3+ years of proven hands-on experience with Amazon Seller Central/Vendor Central and Noon, including order management, invoicing, payments, returns and claims?
Work Location: In person