Equipment Operator

Job purpose

dnata is one of the world's largest air and travel service providers, offering ground handling, cargo, travel, and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.

As a light bus driver (equipment operator), you will operate standard motorised and diverse technical equipment in a safe and efficient manner in order to undertake manual and technical activities to support dnata airport operations and customers' requirements. This includes but is not limited to loading and unloading baggage and cargo to and from systems, ULD, trucks, carts, and aircraft or movement of standard motorised and diverse technical equipment (including PBT) for positioning, maintenance, and repair.

In this role, you will:

  • Comply with all safety, quality, and environmental policies and procedures, maintaining a safe working environment and reporting any safety concerns to the relevant supervisor.
  • Follow departmental procedures, standard operating procedures (SOPs), and daily operational requirements at all times.
  • Operate and inspect ground support equipment (GSE) in accordance with training, operating manuals, and assigned responsibilities, ensuring equipment remains safe and serviceable.
  • Support airside operations by sorting, loading, and unloading baggage and cargo, including both bulk and unitised loads, across aircraft, ULDs, vehicles, and operational systems.
  • Ensure the safe marshalling and movement of vehicles and equipment around aircraft and within busy operational areas.
  • Position, organise, retrieve, store, and transfer dollies, trolleys, ULDs, baggage, cargo, and associated documentation to support operational requirements.
  • Perform ramp operations, including the safe loading and unloading of aircraft in line with load plans to support efficient aircraft turnaround.
  • Provide passenger ambulance handling support and assist with equipment management activities, including defect reporting, maintenance coordination, servicing prioritisation, and the return of equipment to operations.

Qualification

To be considered for this role, you will have to meet the below requirements:

  • Must hold a high school degree (minimum of 10 years of schooling required).
  • Must have 1 - 2 years of experience in ground support equipment and on-job training / bus driving experience.
  • Must have a UAE driving license.
  • Basic communication skills.
  • Basic safety awareness, human factors (HFT), dangerous goods training (DGT).

We value diversity in our workforce and welcome applications from all qualified candidates, as we continue to strengthen gender diversity across our teams.

Our services on the ground keep the world in the air. We're one of the largest air services providers in the world, and you'll find us in over 80 countries offering expertise in ground handling, cargo, travel, and flight catering. We're growing fast, and we're looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the working here section of our website. Further information on what it's like to live and work in our cosmopolitan home city can be found in the Dubai lifestyle section.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...