Fast Food Shift Supervisor
Job Requirements Mandatory possession of a high school diploma or equivalent, combined with at least 3 years of verifiable supervisory experience in the Quick Service Restaurant (QSR) industry. Strict requirement to hold an active Person In Charge (PIC) Level 2 or 3 Certificate, strictly approved by the Dubai Municipality Food Safety Department. Candidates must demonstrate advanced proficiency in operating commercial POS systems and executing daily inventory reconciliation protocols. Responsibilities Take full operational control of the restaurant floor during assigned shifts, aggressively managing kitchen flow to ensure customer orders are dispatched within strict corporate time limits. Enforce absolute compliance with regional health and safety mandates, conducting continuous temperature checks on frying stations to prevent severe foodborne illnesses. Handle and instantly de-escalate aggressive customer complaints regarding order accuracy, while mentoring junior service crew members to hit daily upselling targets. Benefits Competitive monthly base salary (4,500 - 6,000 AED) protected by UAE labor regulations, supplemented by a lucrative store performance and profitability bonus. Comprehensive provision of operational resources, including free daily duty meals, official company uniforms, and standard corporate health insurance coverage. Strict adherence to a structured hospitality career framework, providing paid annual leave and clear promotional pathways into multi-unit Area Management.