Ground Handling Agent Baggage II | Qatar Aviation Services

General Information<br><br><strong>Ref #</strong> 260000AX<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo & Airport Operations<br><br><strong>Closing Date:</strong> 2026-08-31<br><br><strong>Description<br><br></strong><strong>About the role<br><br></strong>You will be responsible for following instructions from team leaders / supervisors in regards to arrival / departure flights and adhere to the standard operating and safety procedures at all times.<br><br><ul><li>Ensure to achieve the targeted baggage key performance indicators along with the team.</li><li>Ensure Personal Protective Equipment (PPE) is worn at all times during the shift.</li><li>Check the allocation from shift supervisor and report to concern Baggage team leader at the respective area.</li><li>Assist the Baggage Team Leader / Baggage Supervisor in carrying out a foreign object debris (FOD) check prior to loading and after unloading units.</li><li>Assist the Baggage Team Leader / Baggage Supervisor in Organizing the Equipment’s and units for Loading.</li><li>Assist the Baggage Team Leader / Baggage Supervisor to carry out a check of the inbound and outbound units for serviceability and alert him/her in case of discrepancies.</li><li>Use the knowledge of Bag scan system to determine the number of loaded bags and missing bags and give the updated information to the Baggage Team Leader / Baggage Supervisor.</li><li>Assist the Baggage Team Leader / Baggage Supervisor in leading the team of loaders to unload and/or load units in compliance with the SOP.</li><li>The role will be to assign Baggage units for departure flights after checking their serviceability. Using handheld scanners while loading bags into Baggage units and using knowledge of Bag san system to determine the number of loaded bags and missing bags and give the updated information to the BTL and Supervisor.</li><li>Follow the proper baggage segregation process as informed by Baggage team leader.</li><li>Ensure all business / first class and special load baggage are loaded as per airline requirement.</li><li>In the case of any discrepancy, report immediately to Baggage team leader / Baggage supervisor.</li><li>Track all terminating baggage at Reclaim belt and report discrepancy if any.</li><li>Ensure crew’s baggage are received well on time at the Crew Terminal from check in counters and are being loaded and dispatched as per schedule time of departure to the correct bay.</li><li>Report any safety / security related issues immediately to shift supervisor.</li><li>Ensure oversize baggage are 100% tracked through baggage scanners and assist in delivering baggage on time to the concern make up carousels.</li><li>In the event of system outage or any disruptions, follow the instructions from Baggage team leader / Supervisor.</li><li>Depending on the location the Lead Assistant has to follow the published procedures, under the direction of the Baggage team leader and the Section Supervisor.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department.<br><br></li></ul><strong>Additional Information</strong> <em>(limited to Fixed-term Contract only</em>)<br><br><ul><li>Contract Type: Fixed-term contract – 3 years</li><li>Job Type: Shift-based work. Working hours are 48 hours per week and paid overtime if required</li><li>Allowances: Transportation, Company Housing, Allowances, Uniform, Laundry, and Meal provisions.</li><li>Benefits: Annual leave and Flight benefits<br><br></li></ul><strong>QAS Website Link: </strong><strong> You<br><br></strong><ul><li>An ideal candidate will have a minimum of Basic literacy, Numeracy skills, English communication skills and 2 years of job-related experience or High School Qualification (e.g. O level, Year 10, min compulsory education) and no prior job-related experience.</li><li>Ability to read and interpret LDM/CPM messages.</li><li>Practical knowledge of using handheld scanner and familiarity of Bag scan Console.</li><li>Familiarity of Ramp safety and Dangerous Goods Handling.</li><li>Knowledge to identify unserviceable containers from serviceable containers.</li><li>Familiarity of flights operating through Doha by flight numbers and three letter codes.<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>At least 1 year experience in all areas of airport operations</li><li>At least 6 months experience working at the Baggage areas</li><li>Practical knowledge of using Hand-Held scanner and familiarity of Bag scan console</li><li>Familiar with the QR GOM and SOP’s of the company related to Baggage handling<br><br></li></ul>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...