Head Nurse Emergency Nursing Service

Duties and responsibilities:

Clinical

Serves as a member of the direct patient care team and leads the nursing team in gaining exceptional skills to provide evidence based comprehensive nursing care.
Ensure the clinical area has appropriate number of staff and skill mix for the dependency level of the patients for the next 24 hrs.
Follow nursing policies and guidelines in accordance with current quality initiatives within the area of work.
Ensure staff awareness and delivery of care based on current best practices.
Ensure patient and family education is given to all patients.
Ensure the implementation of all accreditation standards.
Meet daily all patients and frequently meet VIP, vulnerable pre & post op, new admission and critically ill patients and ensure appropriate and timely care.
Organize and coordinate patient care activities including procedures, therapies and tests to achieve desired patient outcome.
Conduct daily briefing of the staff in three shifts.
Play an active role in counter checking in medication administration process, nursing procedure, transportation of special specimens / samples.
Counter check and verifies blood and blood products transfusion.
Ensure staff provide compassionate care to the customers.
Ensure to maintain patient privacy and confidentiality.
Identify and articulate effectively patient rights and responsibilities.
Ensure accuracy and completion of nursing documentation within the timeframe.
Evaluate the effectiveness of nursing care provided and its documentation.
Adhere to the hospital policies and protocols at all times.
Ensure competency of staff in essential skills required for delivering care within the clinical area.
Actively participate in the implementation of any change in practice within the clinical area.
Provide all required facilities and atmosphere for the patients which help in their speedy recovery from illness.
Ensure biomedical waste segregation done as per the policy.
Ensure adherence to infection control practices by staff at all times.
Ensure timely reporting to doctor for abnormal reports at all times.
Accompany consultant/doctor for rounds and procedures.
Ensure medication management as per the standards by all staffs.
Follow narcotic policy and be the custodian of the cabin key.
Ensure sample safety and blood transfusion safety.
Ensure adequate CSSD supplies at all times.

Managerial

Prepare the duty roster with adequate staff in each shift.
Ensure availability of adequate manpower, materials, equipment and supplies.
Ensure that all equipment, furniture and fittings are available in good working order to ensure comfort and safety to patients, visitors and staff.
Be responsible for the overall administration of the unit assigned.
Actively participate in staff meetings, relevant committees, debriefing sessions, meeting with nursing leadership etc. and update staff about any policy changes or developments in the hospital.
Be the first line of reporting for staff and patient concerns.
Recognize own limitation, seek advice when unable to solve conflict / problems.
Ensure effective and efficient use of all department resources.

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