Head of Quality

Lead the implementation maintenance and continuous improvement of the Quality Management System QMS IMS across all airport departments reporting to the Director ComplianceManage the internal quality audit programme ensuring conformity with the Aerodrome SMS Manual GCAA regulations and associated documentationMonitor operational activities for procedural compliance and oversee completion of corrective and preventive actions CAPA Produce and maintain quality documentation including the IMS Manual policies and proceduresConduct Management Reviews and communicate QHSE results across the organisationAdvise the Accountable Executive on quality environmental and occupational health safety mattersMonitor quality indicators through statistical analysis to identify existing and potential problemsEnsure quality assurance for aeronautical data and data traceability in accordance with GCAA requirementsSupervise and develop the compliance Quality HSE team setting performance standards and improvement plansSupport quality certifications and regulatory audits in line with ISO standards and GCAA requirementsParticipate in overall business strategy and present the organisation positively to stakeholders and regulators Bachelor's degree in Business Administration, Aviation Management or related field; advanced degree or certification in Quality/Safety preferredMinimum 5–8 years of QHSE experience, preferably in aviation, airports or ground handlingTrained and experienced in safety and quality management systems, auditing, ISO standards (9001/14001/45001) and IATA standards; lead auditor certification an advantageFamiliar with the GCAA regulatory framework (CAR/CAAP/GM), including the State Safety Programme / Aerodrome SMS (CAR Part X), Aerodrome Certification Process (CAAP 30) and Aerodrome Projects (CAAP 5)Strong leadership, communication and stakeholder management skills, with experience presenting to regulators and executive managementAnalytical mindset with experience using quality indicators and statistical analysis for continuous improvement

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