Host / Hostess

Job Description We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as- - Offer consistently professional, friendly, warm and engaging service - Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact - Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner - Set up the outlet prior to the business hours along with the service team - Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables - Observe the cleanliness and maintenance of the outlet and the entrance area - Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact - Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests - Contribute in setting up the outlets database - Reassure the guests’ satisfaction upon their departure Skills Education, Qualifications & Experiences You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage. Knowledge & Competencies The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies- Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

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