Hotel Receptionist Front Desk Guest Services - Marriott International - Dubai UAE Position Overview Hotel Receptionist Front Desk Guest Services at Marriott International supports guest reception and front office operations at Four Points by Sheraton Sheikh Zayed Road Dubai. This role ensures efficient guest check-in and check-out procedures, accurate billing and reservation handling, and professional hospitality service to deliver a welcoming and comfortable stay experience. Job Details Country: UAE City: Dubai Industry: Hospitality Function: Front Desk-Reception Salary: 3200-4200 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Process guest arrivals and departures including identity verification and reservation confirmation. * Allocate rooms and issue activated room keys according to hotel procedures. * Set up guest accounts and verify payment methods before providing room access. * Enter loyalty program information and maintain accurate guest records. * Ensure room rates match approved market codes and record any rate discrepancies. * Confirm billing accuracy and adjust charges when required. * Prepare operational reports, guest logs, and shift financial summaries. * Handle cashier responsibilities including processing payments, refunds, and vouchers. * Provide guests with hotel information, local directions, and service assistance. * Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests. * Count and reconcile cash at the beginning and end of each shift. * Follow accounting and audit procedures while handling financial transactions. * Report security incidents or guest complaints to the appropriate department. * Maintain professional communication with guests and colleagues while supporting team operations. Ideal Profile * High school diploma or equivalent qualification. * Minimum one year of experience in hotel reception or hospitality guest services. * Strong interpersonal communication and customer service skills. * Ability to manage guest interactions in a fast-paced hotel environment. * Basic knowledge of hotel reservation or property management systems. * Attention to detail when handling financial records and guest accounts. Skills Set * Front desk reception and guest services * Hotel reservation and billing coordination * Guest check-in and check-out management * Customer service and hospitality communication * Payment processing and cashier operations * Problem solving and guest request handling * Team collaboration in hotel operations * Service quality and guest satisfaction management Why Join Us * Join one of the world's leading global hospitality companies. * Gain professional experience in Dubai's international tourism industry. * Work within a multicultural hospitality team delivering high service standards. * Access career growth opportunities across Marriott International's global hotel network. About the Company Marriott International is a global hospitality leader operating thousands of hotels and resorts across multiple brands worldwide. Through brands such as Four Points by Sheraton, Marriott delivers reliable hospitality experiences for travelers while providing employees opportunities for career development and professional growth within a diverse international workforce.