Last-Mile Delivery Operations Coordinator

Job Title: Last-Mile Delivery Operations Coordinator
Location: UAE
Reporting to: Assistant Manager / Manager Operations

What You’ll Do

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are currently seeking a proactive and detail-oriented Operations Executive to join our high-performing Heroes Operations Team. The ideal candidate will play a critical role in overseeing day-to-day rider operations, ensuring smooth execution and operational efficiency. This position demands strong organizational abilities, clear communication, and a hands-on approach to problem-solving in a fast-paced environment.

noon mission: Every door, every day

  • Manage day-to-day rider operations and serve as the first point of contact for rider-related queries including COD reconciliation, transfers, and attendance.
  • Coordinate closely with hub teams to ensure smooth communication and execution of rider deployments and shift allocations.
  • Review and verify rider rosters in consultation with the respective hub teams to ensure accuracy and operational readiness.
  • Monitor rider attendance and ensure timely reporting and escalation of discrepancies.
  • Support inter-hub rider transfers and ensure all documentation and updates are accurately maintained.
  • Maintain clear and up-to-date operational records in compliance with company policies.
  • Liaise with internal teams (HR, payroll, transport, etc.) to support rider needs and address operational dependencies.
  • Proactively contributes to continuous improvement initiatives for enhancing rider engagement, productivity, and operational efficiency.

What you’ll need?

  • Bachelor's Degree in Human Resources Management, or comparable field
  • Able to use Microsoft Office & google sheets efficiently
  • Exceptional verbal, written, and visual communication skills with confidence and presenting to sizable groups
  • Ability to speak other languages and basic understanding of local languages and dialects is an advantage.
  • Driven and ability to work independently with high proactivity in a dynamic environment.
  • Ability to contribute and work effectively in a team.
  • Flexible and able to embrace and respond to change effectively.
  • Sense of urgency.
  • Loyalty, high integrity and ability to keep confidentiality.
  • Minimum 3 years rider operations / fleet operations
  • Ability to thrive in a fast-paced environment

Who will excel?

● We’re looking for people with high standards, who understand that hard work matters.

● You need to be relentlessly resourceful and operate with a deep bias for action.

● We need people with the courage to be fiercely original.

noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Job Type: Full-time

Pay: Up to AED4,500.00 per month

Application Question(s):

  • Are you currently located in the UAE?
  • Are you efficient in preparing various fleet management reports using Excel and Google Sheets?

Experience:

  • Last-Mile Delivery Operations: 3 years (Required)

Language:

  • English (Required)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...