Last Mile Operations Team Lead - Amazon Now Delivery Operations - Dubai, UAE

Last Mile Operations Team Lead - Amazon Now Delivery Operations - Dubai, UAE Position Overview Last Mile Operations Team Lead jobs in Dubai UAE with Amazon focus on managing fast-paced logistics and store operations that power rapid delivery services across the region. The Last Mile Operations Team Lead oversees daily operational performance for Amazon Now fulfillment and delivery programs, ensuring smooth store operations, efficient last-mile delivery coordination, and high service standards for customers. Job Details Country: UAE City: Dubai Industry: Logistics and Supply Chain Function: Logistics-Transportation Salary: 9000-12000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Manage daily end-to-end operations for Amazon Now fulfillment locations or multiple small operational sites. * Supervise store operations and coordinate last-mile delivery activities with delivery service partners and operational teams. * Ensure customer service performance metrics are achieved while maintaining cost targets and operational efficiency. * Lead performance management initiatives including coaching, training, and development of team members. * Monitor attendance, productivity, safety compliance, and quality performance of operational staff. * Drive continuous operational improvement to enhance service speed, delivery accuracy, and operational reliability. * Conduct operational audits including 4M and 5S checks to ensure store processes meet operational standards. * Support area management responsibilities when required and assist with operational planning and reporting. * Analyze operational data and implement improvements that increase performance and customer satisfaction. Ideal Profile * Experience working in logistics, warehouse operations, manufacturing, or customer-facing operational environments. * Strong communication and interpersonal skills with the ability to lead operational teams. * Experience managing processes and supervising staff in fast-paced operational environments. * Good analytical and problem-solving abilities with attention to operational efficiency. * Proficiency in Microsoft Excel for operational tracking and reporting. * Ability to manage multiple operational priorities and coordinate with cross-functional teams. * Knowledge of process improvement methodologies such as Lean, Six Sigma, or project management practices is an advantage. Why Join Us * Opportunity to contribute to innovative fast-delivery services within a global e-commerce organization. * Work in a dynamic operations environment focused on speed, efficiency, and customer satisfaction. * Exposure to advanced logistics operations, supply chain technologies, and delivery management systems. * Career growth opportunities within Amazon's operations and supply chain leadership teams. * Collaborative work culture focused on continuous improvement and operational excellence. About the Company Amazon is a global technology and e-commerce company operating one of the most advanced logistics and fulfillment networks worldwide. In the United Arab Emirates, Amazon continues to expand its fast-delivery infrastructure and last-mile logistics capabilities to serve millions of customers. Through innovative operations, advanced technology, and a customer-first approach, Amazon delivers reliable, efficient, and convenient shopping experiences across the Middle East region.

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