Lead Administrative Coordinator

The role

You are the cornerstone of our communication. Every call, email and text that comes in reaches you first, and you keep things moving smoothly and kindly between Aspect, our customers and the crew. For most people who contact us, you are the first voice they associate with the company.

What you will do

  • Be the primary contact for all incoming calls, emails and texts across our business channels
  • Route communication to the right people, including Jacob, Aran and the regional leads
  • Use the sales training we provide to engage clients well and support the sales side
  • Build and hold positive relationships with clients, colleagues and key stakeholders
  • Coordinate travel and logistics for meetings, conference calls and video calls
  • Keep communication clear inside the company, and the working environment a good one
  • Stay flexible on hours; some days run past a normal office day to meet client needs

What we look for

  • Technical skills. Comfortable in Microsoft Word, Excel and PowerPoint.
  • Customer service. You handle client interactions professionally and efficiently.
  • Interpersonal skills. Strong teamwork, and clear verbal and written communication.
  • Adaptability. Job demands change and so does the schedule.
  • Organisation. Strong planning skills with solid analytical, creative and problem-solving instincts.
  • Independence. You work on your own and handle situations with diplomacy and patience.
  • Calm under pressure. Things go sideways in a season. You stay level.
  • Professionalism. You represent Aspect on every call, valuing diversity, inclusion and excellence.

Good to know

  • Remote, but heavily integrated with everyday company operations
  • Ideally you are in the GTA so you can join our in-person team events
  • Occasional extended hours to accommodate client needs and operations

Pay

  • Around $3,000 to $3,500 per month CAD
  • Plus commission on sales generated through calls, emails and other channels

Where it goes

We reward the people who make the season work. This is still a young company, so there is real room to grow into more responsibility and stay on beyond a single summer if you want it.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...