🌟 We’re Hiring: Leasing Assistant / Tenant Relations Specialist 📍 Location: United Arab Emirates (Remote) 🕒 Employment Type: Part-Time 💼 Experience Level: Mid-Level to Senior 🌐 Work Arrangement: Fully Remote About Us We are a property-focused organization committed to providing efficient leasing support and professional tenant services. We combine organized lease administration, responsive communication, and proactive relationship management to create a smooth experience for property owners, tenants, and prospective residents. Our culture values professionalism, integrity, accuracy, responsiveness, and long-term relationships. We are looking for a detail-oriented property professional who can support leasing activities while maintaining excellent tenant service. The Role We are seeking an experienced Leasing Assistant / Tenant Relations Specialist to support leasing administration, coordinate prospective and existing tenant communications, manage documentation, and assist with the leasing process from inquiry through occupancy. The ideal candidate is organized, commercially aware, and customer-focused, with strong communication and follow-up skills. Key Responsibilities - Support day-to-day leasing and tenant-relations activities. - Respond to inquiries from prospective tenants through phone, email, messaging platforms, websites, and CRM systems. - Provide accurate information regarding available properties, rental terms, amenities, application requirements, and leasing procedures. - Coordinate property viewings, virtual tours, appointments, inspections, and follow-up activities. - Maintain accurate records of prospective tenants, applications, leads, lease status, and communication history. - Assist with tenant applications, document collection, verification, approvals, and onboarding. - Prepare and organize lease agreements, renewal documents, notices, forms, and other tenancy-related paperwork. - Coordinate with property managers, landlords, agents, maintenance teams, legal teams, finance departments, and external service providers. - Follow up on lease renewals, expirations, deposits, payments, documentation, and outstanding tenant requirements. - Assist with move-in and move-out coordination, including access arrangements, inspection schedules, and handover documentation. - Handle tenant inquiries, complaints, service requests, and administrative concerns professionally. - Coordinate maintenance requests and follow up with facilities or property-management teams where required. - Maintain confidentiality of tenant, landlord, financial, and property information. - Update CRM, property-management, leasing, and document-management systems accurately. - Prepare leasing activity reports, occupancy updates, lead summaries, renewal reports, and management information. - Support marketing activities by coordinating property listings, availability updates, promotional materials, and lead information. - Monitor leasing pipelines and identify opportunities to improve lead response, tenant retention, and occupancy. - Ensure leasing and tenant-service activities follow company policies, contractual requirements, privacy standards, and applicable regulations. Requirements - Bachelor’s degree or equivalent qualification in Real Estate, Property Management, Business Administration, Hospitality, or a related field is preferred. - 3+ years of professional experience in leasing, property management, real estate administration, tenant relations, or a similar role is preferred. - Strong understanding of leasing processes, tenancy administration, property documentation, and tenant communication. - Excellent written and verbal English communication skills. - Strong customer-service, negotiation, relationship-management, and problem-solving abilities. - Excellent organizational skills with strong attention to detail and follow-up. - Experience with CRM, property-management, leasing, document-management, or real estate platforms. - Strong computer literacy, including Microsoft Office, spreadsheets, email, and digital communication tools. - Ability to manage multiple leads, applications, tenants, documents, and deadlines simultaneously. - Professional, responsive, discreet, and solutions-oriented approach. - Strong commercial awareness and understanding of leasing pipelines and occupancy objectives. - Knowledge of UAE real estate, tenancy procedures, and property-market practices is advantageous. - Real estate, property-management, leasing, or customer-service certifications are advantageous but not required. What We Offer - Flexible part-time working hours with a fully remote leasing and tenant-relations arrangement. - Competitive compensation aligned with experience and responsibilities. - Opportunity to support professional real estate and property-management operations. - Exposure to leasing administration, tenant relations, property marketing, CRM management, renewals, and occupancy management. - Professional development opportunities and continuous training in real estate and property operations. - A professional, service-focused environment where communication, integrity, responsiveness, organization, and tenant satisfaction are highly valued.