Market Response Representative

Hi Potential Co-Worker,

My name is Hamza. I run Revenue Operations at AdmissionPrep.

We are one of Canada’s fastest-growing startups and we have assembled a team of high-performers who are striving to be world-class in everything we do. We are intentional about creating a brand and culture that is consistent all the way through from company leadership to our students. So AdmissionPrep is a place where people come to do great work, be surrounded by others who are developing themselves and want to push themselves. If you want to accelerate your career by 5 years, then AdmissionPrep is the place to do it.

As a Market Response Representative, you will be interviewing students and families for the programs we offer at AdmissionPrep

The Details:

  • Location: Hybrid; Office in Vancouver, BC
  • Job type: 10 hours-20 hours/week
  • Work hours: This is a great role for those that are students, would like income on top of their full-time job/business or want to start their careers after recently graduating. If you are looking for a role with a lot of flexibility, this is the role for you.
  • Compensation: $19 to $40 per hour including commissions/bonuses
  • Must be a Canadian Citizen or Permanent Resident

Responsibilities

  • You will learn about our product offerings so that you can support families in choosing the product that is most suited to their needs
  • Manage inbound student leads by phoning up to 200 families per day to book them in for a consultation
  • Book 9-12 per day and confirm those calls with families
  • Work closely with the team to ensure our CRM is maintained and optimized
  • Use your good-natured wit and charm to build relationships with students and their families.
  • Successfully support students in navigating challenges they may face with planning their post-secondary education

Qualifications

  • Are a current student/recent graduate/business owner looking for a minimum of 10 hours per week up to 20 hour/week position
  • Have high energy, a positive attitude and are passionate about helping students graduate debt-free
  • Love learning and want to build their career
  • Are driven, self-motivated, and have a fantastic work ethic
  • Are results-oriented - will run through a wall to get stuff done
  • Have a keen desire to continually develop and grow their skills and are open to receiving feedback
  • Think on their feet and can problem-solve on the fly Are masters of efficiency, are highly organized, and love using technology to get things done quickly
  • Are self-starters who thrive in a fast-paced and dynamic environment

Bonus Points

  • Have worked in customer-facing roles, either in sales or customer service
  • Are a former tutor
  • Have been part of a startup or are an entrepreneur
  • Have applied for university, applied for (and even won) scholarships, and have an understanding of some of the challenges involved in the process
  • Have participated in organized sports - we are a league of champions!

Benefits

  • Competitive compensation package including uncapped commission
  • Career growth - skip five years of your career in one year at AdmissionPrep
  • An energetic team of professionals who are top in their field!
  • Hybrid schedule
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...