Motor Claims Consultant & Sr. Consultant

Company Description
Sutherland is seeking an attentive and analytical, accountable, dynamic & people's person to join us as an Associate to be responsible for contributing towards the customer deliverables, process maintenance & improvement, and as a part of service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job description
Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player.
Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
Create an environment of trust, open communication, creative thinking, and cohesiveness.
Maintain the highest level of technical expertise, soft skills expertise.
Liaise with IT Teams, clients, and business team.
Manage incident activity to ensure all tickets are worked within the SLA while maintaining SLA response time.
Required data management / maintenance / modify in excel.
Qualifications
Graduate/post-graduate
Minimum 1 year of Insurance backend working experience.
Good Communications Skills
Knowing Arabic (Mandatory)
Have good working knowledge in MS Office applications: Word, excel, & PPT
Basic Computer Knowledge is required.
Claims processing (Motor) experience will be considered as a preferred additional qualification
Additional information
Be able to work in a fast-paced environment
Be able to adjust quickly and smoothly to changing priorities and conditions
Create an environment of trust, open communication, creative thinking,.

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