Online Sales Executive – Gaming & E-Commerce

GamerZone is looking for an energetic and sales-driven Online Sales Executive to join our team in Qatar.

The successful candidate will be responsible for handling online customer enquiries across WhatsApp, website, social media and other digital channels, recommending the right products, following up with customers and converting enquiries into successful sales.

We are looking for someone who understands that online sales is not simply replying to messages — it requires fast response, proper follow-up, product knowledge, customer understanding and strong closing skills.

Experience in the gaming, PC, electronics or technology industry will be a strong advantage.

Key Responsibilities

  • Handle incoming customer enquiries through WhatsApp, website, Instagram, Facebook and other online channels.
  • Understand customer requirements and recommend suitable products.
  • Convert online enquiries into confirmed orders and sales.
  • Consistently follow up with potential customers and pending enquiries.
  • Prepare quotations and share product information, pricing and availability.
  • Assist customers with Gaming PCs, PC components, consoles, monitors, accessories and other gaming products.
  • Coordinate with stores, warehouse and delivery teams regarding stock and order fulfilment.
  • Follow up on abandoned or undecided enquiries to improve conversion rates.
  • Maintain professional and friendly communication with customers.
  • Upsell and cross-sell relevant products whenever appropriate.
  • Maintain customer and sales records accurately.
  • Work towards individual and departmental monthly sales targets.
  • Support promotional campaigns, product launches and online sales activities.
  • Provide feedback regarding frequently requested products, customer concerns and competitor pricing.

Candidate Requirements

  • Previous experience in Online Sales, E-Commerce Sales, WhatsApp Sales or Digital Customer Sales.
  • Strong sales closing and negotiation skills.
  • Excellent customer handling and communication skills.
  • Ability to manage a high volume of online enquiries.
  • Strong follow-up skills and a sales-oriented mindset.
  • Ability to understand customer requirements and recommend appropriate products.
  • Good computer and online communication skills.
  • Ability to work in a fast-paced retail and eCommerce environment.
  • Target-driven and motivated to achieve monthly sales goals.

Language Requirements

English – Mandatory

Arabic – Strong advantage

Additional languages will also be considered an advantage.

Preferred Experience

Candidates with previous experience in any of the following will be given preference:

  • Gaming Retail
  • Gaming PCs & PC Components
  • Consumer Electronics
  • Computer Hardware
  • Technology Retail
  • E-Commerce
  • Online Retail
  • WhatsApp Commerce

Knowledge of Gaming PCs, PlayStation, Nintendo, PC components, monitors, gaming accessories and related gaming products will be a strong advantage.

What We Are Looking For

We are particularly interested in candidates who are:

  • Sales-focused and target-driven
  • Fast and professional in responding to customers
  • Strong at following up with potential customers
  • Confident in closing sales
  • Comfortable handling multiple customer conversations simultaneously
  • Interested in gaming and technology
  • Willing to continuously improve their product knowledge

Key Performance Indicators (KPIs)

Performance may be evaluated based on:

  • Monthly online sales
  • Enquiry-to-sale conversion rate
  • Response time
  • Customer follow-up
  • Sales target achievement
  • Average order value
  • Upselling and cross-selling performance
  • Customer service quality

Why Join GamerZone?

Join a growing gaming retail and eCommerce company and build your career in one of the most exciting technology-driven industries.

You will have the opportunity to work with Gaming PCs, consoles, PC components, gaming accessories and the latest gaming technology, while developing your online sales and customer relationship skills.

How to Apply

Interested candidates should apply through Indeed with an updated CV.

You may also send your CV to:

marketing@gamerzoneme.com

Please clearly mention any previous experience in online sales, eCommerce, gaming, electronics, PC hardware or technology retail in your application.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Pay: QAR3,000.00 - QAR5,000.00 per month

Work Location: In person

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...