Operations Manager/Online Business Manager*

About the Company

Adaptive Teams connects high-caliber operations professionals with founders and executives of fast-growing, founder-led businesses. The organization is building the next generation of operators who combine strong human judgment with AI-powered systems, workflows, and automation to help founders scale effectively.

Responsibilities

  • Own day-to-day operations and drive priorities from idea to completion
  • Identify broken, manual, or repetitive processes and improve them permanently
  • Build SOPs, systems, AI workflows, and automations to reduce manual work
  • Coordinate projects, people, vendors, timelines, and key deliverables
  • Track operational performance using data to identify areas for improvement
  • Make sound independent decisions and escalate when necessary
  • Keep the founder informed through proactive updates

Requirements

  • Experience as an Operations Manager, Online Business Manager (OBM), or in a high-ownership operations role
  • Experience working in fast-moving, founder-led businesses
  • Strong operational judgment and ability to solve ambiguous problems
  • Proven track record of improving processes rather than just maintaining them
  • High ownership and follow-through capabilities
  • Excellent written and spoken English
  • Ability to work independently in a fully remote environment
  • Curiosity and willingness to learn and implement AI tools

Preferred Qualifications

  • Experience with tools such as Zapier or Make
  • Experience with AI agents or internal automation workflows
  • Experience building dashboards or managing SOPs
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