Parent Relation Executive

Job Summary Parent Relation Executive in Abu Dhabi, UAE is an excellent hiring opportunity within the Education industry. The role focuses on managing parent relationships, front office operations, and school communication channels while ensuring high service standards and strong parent engagement within a leading British curriculum school. Job Details - Country: UAE - City: Abu Dhabi - Industry: Education - Function: Administration - Job Type: Full-time - Salary: 7,000-10,000 USD (estimate) - Gender: Any - Nationality: Any Key Responsibilities - Welcome prospective parents and manage all front-of-house and reception operations - Handle initial parent enquiries and ensure excellent customer service at all times - Manage reception staff and assign tasks to maintain smooth daily operations - Act as the main point of contact between parents and school staff - Monitor and respond to parent communication through calls, emails, newsletters, and school platforms - Handle ADEK complaints and ensure parent concerns are resolved in coordination with leadership teams - Organise school tours for prospective parents and support student enrolment activities - Plan and coordinate parent events, school celebrations, and community engagement activities - Work closely with Parent Council and Parent Ambassadors to strengthen school relationships - Manage newsletters and school communication channels to improve parent awareness and retention - Support reenrollment communication and parent retention initiatives - Coordinate with the Marketing team on enquiry generation and parent engagement campaigns Ideal Profile - Bachelor's degree in Business Administration or equivalent field - Minimum 2 years of experience in a similar role within the UAE region - Strong customer service and parent-facing experience is required - Previous experience in the education sector is preferred - Excellent English communication skills, both written and spoken - Strong interpersonal skills and ability to work in a multicultural environment - Good office management skills and strong computer literacy - Arabic language fluency is preferred Skills Set - Parent relations and customer service - Front office and reception management - Complaint handling and issue resolution - School communication and newsletters - Event planning and parent engagement - Administrative coordination and reporting - Stakeholder communication and relationship management - Reenrollment and retention support Why Join Us - Join one of Abu Dhabi's outstanding British curriculum schools with strong academic reputation - Work in a professional and supportive school environment focused on excellence - Access career development, training, and long-term growth opportunities - Be part of a collaborative team committed to parent satisfaction and student success - Contribute to building strong school-family partnerships across the community

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