Payor Process & Documentation Specialist
Responsibilities
Write and maintain clear, standardized documentation of payor requirements, submission processes, and authorization workflows
Build and refine checklists for prior authorization and benefit verification submissions
Annotate and tag source materials with structured, consistent labels
Edit and standardize documentation drafted by others to ensure consistent style and structure
Keep documentation current with clear version tracking
Research and validate prior authorization and benefit verification requirements across diverse payors
Investigate payor-specific submission processes including portals, fax numbers, and CPT code requirements
Requirements
Foundational knowledge of revenue cycle management (RCM)
Familiarity with prior authorization processes
Strong technical writing skills with ability to produce structured documentation
Experience creating checklists, SOPs, or style guides
Solid research skills and comfort navigating payor portals and policy documentation
Exceptional attention to detail and ability to work independently
Benefits
Ground‑floor opportunity to build foundational operations at a rapidly growing startup
Work directly with the founding team
Competitive compensation package including equity
Fast‑paced, dynamic environment
About the Company
Silna Health attacks the root cause of denied claims by fixing the fragmented systems that govern prior authorizations, eligibility verification, and benefit checks. Backed by Accel and Bain Capital Ventures, Silna is building tools to turn workflows that used to take days into decisions made in minutes.
•
