[Remote] Sr Analyst, Analytics and Insights, Corp Communications-1
Note: The job is a remote job and is open to candidates in USA. CVS Health is on a mission to make healthcare more convenient, accessible and affordable for all Americans. The Sr. Analyst, Analytics and Insights role focuses on supporting the CVS Health Communications organization by measuring and improving communication strategies through data-driven insights.
Responsibilities
- Analyze data across earned media, social, and owned CVS Health brand channels to provide a clear view of communications performance and impact, and audience engagement
- Develop and maintain dashboards, reports, and visualizations that communicate key trends and performance metrics
- Translate data into actionable insights and recommendations that support communications strategies and campaigns
- Maintain data quality and ensure the accuracy of reporting, dashboards, and analyses
- Support reputation measurement and analysis, including survey-based and third-party research programs, and help communicate findings to stakeholders
- Support audience research efforts, including surveys, sentiment analysis, and other methods used to better understand stakeholder engagement
- Contribute to the ongoing enhancement of communications analytics tools, dashboards, and data sources
- Partner with communications colleagues and other stakeholders to understand reporting needs and deliver timely insights
- Identify opportunities to improve reporting processes, data quality, and measurement approaches
- Management multiple projects and deliverables while maintaining attention to detail and meeting deadlines
Skills
- 3+ years of experience in analytics, insights, or data strategy, communications measurement, marketing analytics, media analytics, or a related field
- Experience analyzing and interpreting data to develop clear, actionable insights
- Experience creating dashboards, reports, and data visualizations
- Familiarity with communications, marketing, digital, or media performance metrics
- Strong analytical, problem-solving, and organizational skills
- Ability to collaborate effectively across teams and manage multiple priorities in a fast-paced environment
- Experience with reporting and visualization tools (e.g., Excel, Tableau, Power BI, or similar platforms)
- Bachelor's degree or equivalent experience
- Experience with communications, reputation, public relations, or marketing measurement programs
- Familiarity with social listening, media measurement, reputation tracking, or audience research tools
- Experience conducting stakeholder research, including surveys, sentiment analysis, or qualitative research
- Familiarity with communications analytics platforms such as Sprinklr, Cision, Adobe Analytics, Dynamic Signal, or similar tools
- Exposure to AI-enabled analytics or emerging measurement approaches
Benefits
- Eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- Additional details about available benefits are provided during the application process and on Benefits Moments
Company Overview
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