Restaurant Manager
Job Title: Butchery & Grill Restaurant Manager | Job Summary: | We are seeking an experienced and results-driven Butchery & Grill Restaurant Manager to oversee the daily operations of a premium butchery and grill restaurant in Dubai. The ideal candidate will have strong leadership skills, extensive knowledge of meat products and grilling techniques, and a proven ability to deliver exceptional customer service while achieving operational and financial targets. | Key Responsibilities | Operations Management | • Oversee the daily operations of the butchery and grill restaurant. | • Ensure high standards of food quality, hygiene, cleanliness, and customer service. | • Monitor restaurant performance and implement improvements to enhance efficiency. | • Ensure compliance with UAE food safety regulations and municipality requirements. | Team Leadership | • Recruit, train, supervise, and motivate kitchen, butchery, service, and cashier staff. | • Prepare staff schedules and manage attendance. | • Conduct performance evaluations and provide coaching and development. | • Foster a positive, productive, and customer-focused work environment. | Butchery & Food Quality | • Supervise meat receiving, storage, cutting, portioning, and display. | • Ensure all meat products meet quality, freshness, and food safety standards. | • Monitor grilling procedures to maintain consistency in taste, presentation, and quality. | • Work closely with chefs and butchers to develop new menu offerings. | Inventory & Cost Control | • Manage inventory levels and place orders with approved suppliers. | • Minimize food waste through effective stock rotation and portion control. | • Monitor food cost, labor cost, and operating expenses. | • Conduct regular stock counts and reconcile inventory records. | Customer Service | • Ensure an exceptional dining experience for every guest. | • Resolve customer complaints professionally and promptly. | • Build customer loyalty through outstanding service and product knowledge. | Financial Management | • Prepare daily, weekly, and monthly sales reports. | • Monitor budgets, revenue, and profitability. | • Implement strategies to increase sales and achieve business targets. | • Control cash handling procedures and ensure accurate financial reporting. | Health, Safety & Compliance | • Ensure compliance with HACCP, Dubai Municipality regulations, and company policies. | • Maintain high standards of workplace health and safety. | • Ensure all licenses, permits, and certifications remain valid. | Qualifications | • Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field. | • Minimum of 5 years of restaurant management experience, with at least 2 years in a butchery, steakhouse, grill restaurant, or premium meat retail operation. | • Strong knowledge of meat cuts, butchery operations, grilling techniques, and food safety standards. | • Experience managing inventory, purchasing, and food cost control. | • Proficiency in restaurant POS systems and Microsoft Office. | • Excellent leadership, communication, and organizational skills. | • Fluency in English is required; Arabic is an advantage. | Key Competencies | • Leadership and team management | • Customer service excellence | • Operational planning and execution | • Food safety and hygiene compliance | • Inventory and cost control | • Financial management and budgeting | • Problem-solving and decision-making | • Time management | • Attention to detail | • Sales and business development | Working Conditions | • Full-time position. | • Flexible working hours, including weekends, public holidays, and evening shifts. | • Fast-paced hospitality environment. | Salary & Benefits | • Competitive salary (based on experience). | • Performance-based incentives. | • Employment visa and medical insurance. | • Annual paid leave and air ticket as per UAE Labour Law. | • Career growth and professional development opportunities. | Reporting To | Operations Manager | Success Indicators | • Achievement of sales and profitability targets. | • High customer satisfaction ratings. | • Compliance with food safety and operational standards. | • Effective inventory management with minimal waste. | • Strong employee performance, engagement, and retention.