Retail Banking Executive - Personal Finance

Organization Unit Purpose

The unit is responsible for acquiring business for the Retail Bank, managing relationships, and driving the growth of the retail portfolio. It serves as a key channel for onboarding new-to-bank customers and identifying opportunities to provide Shari’a-compliant product for Personal Finance solutions. Our goal is to enhance financial well-being, build lasting relationships, and drive customer satisfaction through exceptional service and personalized Islamic banking solutions.

Job Purpose

Retail Banking role drives the acquisition and growth of retail banking relationships by promoting Personal Finance products. The role focuses on building strong partnerships, understanding employees’ financial needs, and delivering tailored Shari’a -compliant tailored banking solutions to enhance customer satisfaction and achieve sales targets for Emirates Islamic Bank

What You Will Be Doing

Relationship Management: Develop and maintain strong relationships with assigned corporate partners and individual clients to promote Shari’a-compliant products.

Business Development: Identify new corporate accounts and individual opportunities for onboarding customers seeking specialized financing solutions.

Targeted Cross-selling: Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.

Compliance & Protection: Comply with all approved policies, procedures, and Islamic banking norms to protect the organizations and the customer’s interests throughout the loan and card application process.

Service Excellence & Targets: Remain accountable for achieving sales targets for Personal Finance while ensuring high standards of customer service and monitoring client satisfaction levels .

Market Awareness: Stay updates on market trends, competitor offerings for financing products, and evolving customer needs within the UAE retail banking sector.

Expert Advisory: Provide professional and expert advice on Personal Finance product to customers ensuring all business leads are effectively realized.

What are we looking for:

  • Bachelor’s degree holder or its equivalent
  • At least 1 year’ UAE banking sales experience
  • Possesses in depth knowledge of the various dimensions of the market industry and good understanding of policies & their implications.
  • Has the ability to explore new markets and customers within the assigned territory to enhance sales volumes.
  • Has proven record in achieving Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
  • Experience in creating and building customer awareness about new products through mailers, personal visits to prospective business.
    • Excellent communication skills, result oriented, analytical thinking, capable of developing others, good public relations, perseverance.

Please note : This is a talent pool position. We are inviting expressions of interest from qualified candidates for potential future opportunities. By joining our talent pool, you allow us to connect with you in advance and reach out when a suitable role becomes available.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...