Senior Lead, Receivables
Role Specific Responsibilities - Identify requirements and create a solution architecture that meets identified requirements. - Analyze the solution or processes (including, but not limited to, Service Management) and offer ways to simplify them. - Proficiency in troubleshooting software or infrastructure issues, using tools or debugging a large codebase. - Improve team operation practices by incorporating best practices. - Successfully launch new features or re-architect old features, balancing technology with business value. - Identify and fix security vulnerabilities. - Integrate software or existing solutions with existing systems. - Practical knowledge of the DevSecOps Model. General Functional Responsibilities - Experience and proficiency in object-oriented design and analysis. - Hands-on experience in designing interactive applications, automation solutions, or service management solutions. - Working experience in version control and source control software (e.g., GitHub/GitLab). - Excellent knowledge of relational databases, SQL, etc. - Maintain coding or Service Management standards. - Identify and evaluate new technologies for implementation. - Strong analytical and reasoning skills with the ability to visualize processes and outcomes. - Experience in system performance monitoring and tuning. - Continually improve system monitoring and alerting. Core Competencies Required - 5-7 Years of Experience in Software Development Life Cycle or Service Management (e.g. Incident, Problem, Change, Configuration, Availability, IT Continuant Management) - Deep expertise in 1 or 2 technology stacks and ability to quickly learn new technologies - Business Insight - Quality Decision Making - Manages Ambiguity - Fosters Innovation - Leverage AI Capabilities - Leadership and Mentoring - Coaches and Develops talent - Ownership and Accountability