Student Field Service Engineer, Falcon program

As a Honeywell Falcon Employee, we will offer you the opportunity to get hands-on experience working in one of the world’s leading technology companies whilst at the same time giving you the time to continue your academic studies in parallel.

  • Fluency in the English language, with the ability to read, speak, and write effectively.
  • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Microsoft Project.
  • Students in Junior or Sophomore year, preferably enrolled in Electrical Engineering, Automation, IT, Computer Science, Data Analytics, or related disciplines.
  • A strong academic record, eagerness to learn, and effective time management skills to handle remote work responsibilities.
  • Strong analytical and problem-solving capabilities with attention to detail.
  • Proficiency in data analysis and reporting using Microsoft Excel (Pivot Tables, formulas, charts, etc.).
  • Knowledge of Microsoft Power BI and data visualization concepts is preferred.
  • Familiarity with Power Platform tools (Power BI, Power Automate, Power Apps) is considered an advantage.
  • Ability to collect, organize, analyze, and present data in a structured and professional manner.
  • Interest in Building Management Systems (BMS), Building Automation, Smart Buildings, IoT, or digital transformation technologies is preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively in a collaborative environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Attend scheduled training sessions and seminars focused on both technical and soft skills development.
  • Collaborate on real-world projects, applying theoretical knowledge to practical scenarios.
  • Participate in mentorship meetings and engage with managers for career guidance.
  • Represent Honeywell at various events and engage in community outreach when needed.
  • Complete required project assignments and demonstrate effective time management skills in a remote work environment.
  • Support the Building Management System (BMS) Technical Support team in daily operational and administrative activities.
  • Assist in preparing technical reports, service summaries, management presentations, and customer support documentation.
  • Track and maintain records of technical support cases, customer issues, escalations, and resolutions.
  • Collect, organize, validate, and analyze technical and operational data to support decision-making and continuous improvement initiatives.
  • Develop and maintain Power BI dashboards and reports to provide visibility into support activities, service trends, KPIs, and team performance.
  • Support the reporting and tracking of training activities, certifications, knowledge-sharing sessions, and team development programs.
  • Analyze recurring technical issues and support the identification of trends, root causes, and improvement opportunities.
  • Assist in maintaining technical documentation, knowledge-base articles, lessons learned, and best-practice repositories.
  • Collaborate with technical support engineers and other stakeholders to gather data and prepare analytical reports and insights.
  • Support process improvement and digitalization initiatives through reporting automation and data visualization tools.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...