Travel Consultant / VIP Itinerary Coordinator
๐ Weโre Hiring: Travel Consultant / VIP Itinerary Coordinator
๐ Location: United Arab Emirates (Remote)
๐ Employment Type: Part-Time
๐ผ Experience Level: Mid-Level to Senior
๐ Work Arrangement: Fully Remote
About Us
We are a premium travel and lifestyle organization dedicated to creating seamless, personalized travel experiences for individual, corporate, and VIP clients. We combine destination expertise, attentive service, and precise itinerary management to deliver memorable journeys tailored to each clientโs needs.Our culture values discretion, responsiveness, creativity, commercial awareness, and service excellence. We are looking for a travel professional who can turn client preferences into well-organized and personalized travel experiences.
The Role
We are seeking an experienced Travel Consultant / VIP Itinerary Coordinator to design travel itineraries, manage reservations, coordinate VIP travel arrangements, and provide personalized support before and during each journey.The ideal candidate is highly organized, resourceful, detail-oriented, and confident working with premium clients, hotels, airlines, transportation providers, tour operators, and international partners.
Key Responsibilities
- Consult with clients to understand travel preferences, budgets, schedules, interests, and special requirements.
- Design personalized domestic and international itineraries for leisure, business, family, group, and VIP travel.
- Research and recommend suitable destinations, hotels, flights, restaurants, experiences, transportation, tours, and activities.
- Coordinate hotel, airline, rail, transfer, chauffeur, dining, event, and activity reservations.
- Manage VIP travel arrangements, including preferred rooms, airport transfers, special amenities, private experiences, and personalized requests.
- Prepare detailed itineraries containing transportation, accommodation, activities, reservations, contact information, and important travel notes.
- Monitor booking confirmations, payment deadlines, cancellation policies, travel documentation, and itinerary changes.
- Communicate professionally with clients throughout the planning process and provide timely updates.
- Coordinate with hotels, airlines, destination-management companies, travel agencies, concierge partners, and other service providers.
- Handle last-minute changes, disruptions, cancellations, delays, and urgent client requests efficiently.
- Maintain accurate client profiles, travel preferences, loyalty information, booking histories, and communication records.
- Identify appropriate upgrades, premium services, packages, and additional experiences based on client preferences.
- Support corporate travel programs, executive travel, group bookings, and special-event travel when required.
- Monitor travel advisories, destination conditions, entry requirements, and relevant operational changes.
- Prepare quotations, travel proposals, booking summaries, invoices, and other client documentation.
- Follow up after trips to collect feedback, strengthen client relationships, and identify future travel opportunities.
- Maintain strict confidentiality of client, itinerary, payment, passport, and personal information.
- Bachelorโs degree or equivalent qualification in Travel & Tourism, Hospitality, Business Administration, or a related field is preferred.
- 3+ years of professional experience in travel consulting, luxury travel, corporate travel, concierge services, or itinerary management is preferred.
- Strong knowledge of international destinations, travel products, hospitality, transportation, and travel planning.
- Excellent written and verbal English communication skills.
- Strong itinerary-planning, research, organizational, and problem-solving abilities.
- Proven ability to provide personalized service to VIP, executive, or high-value clients.
- Strong attention to detail when managing bookings, schedules, documentation, and client preferences.
- Experience with GDS, booking engines, travel-management systems, CRM platforms, or online travel tools.
- Strong negotiation and supplier-management skills.
- Commercial awareness with the ability to identify appropriate travel upgrades and additional services.
- Ability to remain calm and resourceful when handling time-sensitive travel disruptions.
- Strong knowledge of travel documentation, cancellation policies, and international travel procedures.
- Knowledge of UAE and Middle Eastern luxury-travel markets is advantageous.
- Additional languages are advantageous, particularly Arabic.
- IATA, travel-management, tourism, or hospitality certifications are advantageous but not required.
- Flexible part-time working hours with a fully remote travel-consulting arrangement.
- Competitive compensation aligned with experience and responsibilities.
- Opportunity to work with VIP clients, luxury hotels, international travel partners, and premium travel services.
- Exposure to luxury travel planning, corporate travel, concierge services, destination management, and client relationship management.
- Professional development opportunities and continuous training in destinations, travel technology, and luxury hospitality.
- A premium, client-focused environment where discretion, creativity, responsiveness, organization, and exceptional service are highly valued.