Vice President - IT Airport Operations

<p>We are currently seeking a VP of IT Airport Operations who will be responsible for defining and leading the organisation’s technology vision in alignment with corporate strategy. The position focuses on leveraging digital and emerging technologies to drive operational efficiency, optimise costs, enhance business agility, and enable innovation. </p><p><br></p><p>The role ensures scalable, well-governed IT operations while championing transformation initiatives that deliver measurable business value and sustainable competitive advantage.</p><p><br></p><p>Our client based in<strong> </strong>Dubai, is one of the leading Airlines in the region.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Define and lead a forward-looking technology strategy aligned with both short- and long-term business objectives, overseeing enterprise-wide planning, prioritisation, and execution of technology investments.</li><li>Partner with executive leadership to ensure technology initiatives directly support growth, efficiency, and customer-centric outcomes, translating business challenges into clear technology roadmaps and performance metrics.</li><li>Lead digital enablement and transformation initiatives across business units to improve revenue generation, customer experience, and operational performance through automation, self-service, and intelligent systems.</li><li>Drive adoption of digital platforms and tools by leading change initiatives, upskilling teams, and embedding a digital-first mindset to ensure initiatives deliver tangible business impact.</li><li>Continuously monitor technology trends and market innovations, assessing and implementing solutions such as AI, advanced analytics, cloud platforms, and cybersecurity capabilities that align with organisational needs.</li><li>Establish and manage relationships with technology vendors, start-ups, and strategic partners, leading benchmarking exercises, proof-of-concepts, and pilot programmes to validate value prior to full deployment.</li><li>Promote cross-functional collaboration and agile delivery by co-creating solutions with business leaders, enabling experimentation and innovation through collaborative working models and structured ideation initiatives.</li><li>Ensure strong governance, scalability, security, and compliance across the technology landscape, implementing value-tracking mechanisms to measure ROI and identify continuous improvement opportunities.</li><li>Build trusted and influential relationships with senior leaders and department heads to enable organisation-wide optimisation and transformation initiatives.</li><li>Lead IT service management to ensure reliable, high-quality technology support, defining and managing service levels to minimise operational disruption and protect customer and employee experience.</li><li>Own delivery of the annual technology work programme and associated budgets, ensuring proactive oversight of milestones, risks, costs, and stakeholder expectations through effective governance and steering forums.</li><li>Provide leadership on sourcing strategies and build-versus-buy decisions, negotiating vendor agreements, service levels, and performance standards, and escalating issues appropriately when service quality declines.</li><li>Contribute to enterprise architecture and technology strategy discussions to ensure selected solutions are future-ready, scalable, and aligned with strategic priorities.</li><li>Drive service improvement and optimisation initiatives to reduce costs, improve efficiency, and accelerate time to market through effective resource and portfolio management.</li><li>Lead, coach, and develop high-performing technology teams, fostering a culture of accountability, engagement, continuous feedback, and professional growth.</li></ul><p><br></p><p><strong>Knowledge, Skills & Experience:</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related discipline; a postgraduate degree or MBA is advantageous.</li><li>Fluency in English.</li><li>Extensive experience in technology management, product or project delivery, including significant leadership experience overseeing large-scale transformation programmes and diverse technology teams.</li><li>Strong understanding of complex, regulated operating environments and emerging digital technologies.</li><li>Relevant professional certifications in project, programme, or agile delivery methodologies are desirable.</li><li>5+ years of experience in leadership role and have managed team size of 50+.</li><li>Minimum of 5+ years of experience in IT delivery</li><li>5+ years of IT experience in MRO/Airport Engineering, Flight Operations, Airport Operations & Corporate ERP</li></ul><p></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...